Salesforce Certified Pardot Consultant Practice Exam

To disable opportunity syncing in Pardot, whom must you contact?

1. Your sales representative

2. The Pardot support team

3. Your account manager

4. No one; it can be done in settings

The correct answer is: The Pardot support team

To disable opportunity syncing in Pardot, you must contact the Pardot support team. This is because disabling features like opportunity syncing is often a task that requires assistance from support representatives who handle configurations and custom settings that may not be permissioned for regular users. The support team has the necessary tools and access to adjust integration settings within the Pardot system effectively. While there may be settings available for some features that users can modify themselves, opportunities syncing is typically controlled at a higher level in the system, necessitating direct communication with support to ensure the change is implemented correctly and does not impact other features or functions adversely.