Salesforce Certified Pardot Consultant Practice Exam

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What will happen to unassigned prospects in Pardot during the sync process?

  1. They will create new records in the CRM

  2. They will not sync with the CRM

  3. They will be archived

  4. They will be permanently deleted

The correct answer is: They will not sync with the CRM

During the sync process between Pardot and the CRM, unassigned prospects will not sync with the CRM. This means that any prospects that have not been assigned to a specific user or have not been associated with a particular marketing activity will remain in Pardot without creating any corresponding records in the CRM. This behavior is crucial for data management because it ensures that only relevant and active prospects, those who are engaged and assigned, are sent to the CRM. By doing so, it helps maintain the integrity and quality of the data flowing between Pardot and the CRM, preventing clutter with unqualified or unassigned prospects. This mechanism supports organizations in focusing their sales efforts on prospects that are more likely to convert into valuable opportunities.

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