Salesforce Certified Pardot Consultant Practice Exam

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Where can you view the CRM sync queue in Pardot?

  1. Settings > Integrations

  2. Administration > Connectors > CRM Connector > Sync Queue

  3. Prospects > Sync Status

  4. Reports > CRM Integration

The correct answer is: Administration > Connectors > CRM Connector > Sync Queue

The CRM sync queue in Pardot can be viewed under the Administration section by navigating to Connectors and then selecting the CRM Connector. Within that area, there is a specific option for Sync Queue where you can monitor the status of data synchronization between Pardot and the connected CRM system. This allows users to see any pending or failed sync requests and helps in troubleshooting issues related to data sync. The other locations offered as options do not specifically provide access to the sync queue details. For instance, the settings under Integrations typically focus on general integration management rather than sync status, while the Sync Status under Prospects provides individual prospect sync information but not a comprehensive view of the overall sync queue. The Reports section for CRM Integration may offer insights and analytics regarding sync performance but does not display the queue itself. Thus, B is clearly the correct choice for accessing the sync queue directly.